Ring Exchange
Regular price
$ 25.00
Sale
Ring doesn't fit?
Order of operations:
1. We'll send you a new ring in your updated size.
2. You'll receive a return label in the mail with your new ring!
3. Simply swap out the rings, and use the label we sent you to ship your previous band back to us. Please keep your extra silicone band!
***For international orders:
Unfortunately there isn't a way for us to purchase shipping labels in your country. Please ship your return ring to our address as follows:
Northbands
15 North Main St.
Union City, PA
16442
Terms:
1. Exchanges are non refundable
2. Original orders are non-refundable after placing an exchange
Monserrat M.
Exchanging was so easy! Just pay the small fee and then they email you the returning label. I just dropped mine off int he mail drop off box and done!! They’re super good about communicating and understanding!:) Definitely recommend going through this company
Vivian M.
This company is awesome!! We had ordered the wrong size and they sent quickly responded by sending a prepaid return postage and sent us the correct size! My husband and I love the uniqueness of the ring. It is beautiful and he loves it. This was a replacement for the original ring that had gotten lost.
Highly recommend!!
Sandra P.
You were so easy to work with, to the return of the ring for a different size and getting a replacement. Thank you
Mark V.
I had to step down two sizes and even change styles until I found the right ring for me. And...I LOVE it! Caleb and Jessica were extremely helpful during this whole process. The ring is SOLID and very well made...it is beautiful! I am so pleased with their customer care and attention to detail. Thank you!
Brandy R.
Wonderful company. Easy exchange. We had my husband sized before ordering at a 3rd party local jewelry store. Ordered a 10, per the jewelry store lady. Upon arrival, the ring fit, but was a hair tight. (Thinking the jewelry lady mis-sized my husband.) No matter, because Northbands sent us the next size up and the exchange was super easy and fast. It is a gorgeous ring and my husband loves it! Will buy again.
Karen M.
I would suggest that all 1st buy there ring sizer we had to exchange it and that was pretty easy
Kira F.
We had such a wonderful experience and love the ring so much. Initially we ordered the wrong size. Exchanging the band was very easy and everyone was super helpful in ensuring we got the correct size.
We absolutely love the band-so happy with this purchase
Marc S.
This was such an easy exchange experience! They answered all my questions promptly, and the ring was shipped out so quick. Thank you so much!
Alissa E.
I purchased a wedding ring and needed to exchange it because it was a little too big. Caleb and team have been great throughout the process! I am looking forward to exchanging rings in our wedding day!
Michelle D.
When we first received our rings my husband said are you gonna hate me if I need a different size. I was thinking oh no hopefully it’s easy enough to do. Well thankfully it was soooo easy and quick and smooth to do an exchange. I couldn’t really ask for any more :)
Sara D.
I had ordered the wrong size, the exchange went very smoothly and the ring is beautiful.
Thanks
Will S.
Northband's customer service was extremely helpful in getting me the right ring! Thank you all - 1 week into wearing the ring and am very happy with it
Risa F.
We love this ring! My husband wears it proudly. It fits great, is durable and just looks really good
Henrik K.
Beautiful ring and awesome service.
William D.
Caleb and Jessica were super helpful! They worked with us to make sure that we got exactly what we were looking for. The craftsmanship is impeccable, and the comfort-fit of the ring is spot on. The wood is beautifully finished, and its grain makes each ring unique. Very happy with the ring and the experience!
Jennifer W.
Great customer service!! Ended up deciding I wanted a thicker band and was able to exchange the ring quick and easy.
Emily S.
Love the ring! It was a perfect blend of two others I had been looking at and I was so excited to find it. I had to resize it and the process was quick and easy. Both times I got the ring sooner than expected! Would definitely buy from them again in the future!
Jonathan W.
Wonderful, unique ring. A great upgrade to my original band.
Jennifer D.
Northbands is a fantastic company. The first ring wasn’t quite what my fiancé was thinking it was (his fault, not Northbands—the ring was exactly as described, and beautiful) and it was much too big. Northbands customer service was awesome. Very thorough and answered all of our questions. We ended up ordering ring sizer, which helped a ton because we were way off on sizing. We exchanged the ring and are so happy. The ring is gorgeous and fits perfectly. He loves it! I would highly recommend this company. High quality materials and craftsmanship and great customer service!
Melinda M.
We had a mix up on sizing but Northbands was great and actually sent us sizers for free to help us out! Ring is beautiful and well made, which is good because it has to last a very long time!!
Angela K.
Really enjoyed our experience and the ring! We originally bought a his and hers pair. Both were too big (we used a measuring tool from Brilliant Earth). My fiancé loves his! We exchanged for a smaller size and it’s perfect! The style was too bulky for my small hands so I returned it with no problems. We would definitely recommend this site and company!
Tracea C.
My husband wasn’t sure of his size so we had to go through a few exchanges!! Shipping was quick each time, however with the third try, there were some rough edges that Derek had to smooth out to make this one more comfortable to wear. This was not an issue with the first two. Note, there is variation in the design as each is unique. The second was his favorite, but alas, it was too loose.
Overall, he is very happy with his ring, and that’s what matters!
Aidan M.
We had to exchange sizes so many times but Jessica was extremely patient and understanding. Rings were mailed promptly to exchange. Partner loves his and says it (finally) fits perfectly. Thank you again!
Anna M.
the customer service is wonderful. very polite staff and a fantastic product. we love our set!!!
thank you Northbands!
Abdullah A.
The ring was so beautiful. Really my type. Also I liked how responsive they were about changing the ring size.
Ashley H.
Exchanging my fiancé's wedding band was really simple and easy. I am so happy with the ring we both love it! Simply perfect!
Jennifer A.
Gorgeous ring! My fiancé loves it!! We are having the tungsten engraved at a local jeweler for a special message inside the ring. Thank you for the great communication, Caleb and Jessica!!
Glenn M.
Caleb & Jessica at Northbands provide EXCELLENT service on their top notch products. I was a new customer and ordered a wedding band. The product was excellent, the craftsmanship was top notch, and they were speedy and accurate. I screwed up and ordered a ring too big for me, and the ring is not resizeable. Caleb and Jessica allowed me to exchange it for the correct size, and again it was speedy and accurate. Excellent shop, with wonderful people; I cannot recommend them enough.
Sara B.
These rings are stunning! We had to exchange for a different size, and they couldn’t have been nicer. Very fast friendly business.
Darryl E.
I had issues with sizing (my own fault for having smol finger) but Caleb and Jessica were more than happy to accommodate an exchange. The ring itself is fantastic - I can imagine they are all as beautifully crafted as mine - but the service was second-to-none! Throughout the ordering process I was kept informed, good international tracking and delivery times met my expectations. Cannot recommend highly enough. Great products, incredible service!
Rebekah H.
My husband loves his ring and that it feels so solid.
Sara G.
The seller makes beautiful rings and provides great customer service.
Erica C.
I ordered my fiancé’s ring and afternoon it came in (SUPER quick) we realized it was a bit too big. Returning and getting a new ring in the correct size was as simple as ordering the first time around, not to mention the ring is perfection!
Rachel S.
My fiance loves his ring! We had originally ordered a ring in his size but upon arrival it was a tad too large. The folks over at Northbandswere quick in response to my exchange inquiry. New ring came in quickly and we love it. Perfect fit!
Matthew H.
I had difficulties with sizing, but they were so helpful and understanding with the struggle of sizing over the internet. I highly recommend them to everyone I show my ring off too!
Rodica S.
You guys were amazing. You let me exchange my husband Ring for a bigger size with no problem. My husband loves his new ring. I got it for our 10 year anniversary. Thank you so much.
Matthew B.
Really simple policy for returns. Quick and easy!
Marlee P.
I ordered a wedding band for my fiancée and thought I ordered the correct size. After receiving the beautiful ring it was too small. I immediately ordered a replacement ring and was amazed at how fast the ring came. It is stunning!
Lauren M.
We purchased the Silver Tungsten and California Redwood ring and it is beautiful. It's important to know that these rings are *comfort* and as a result there is a discrepancy between Northbands ring sizing and standard industry ring sizing. My husband is a true size 10 (which has been confirmed by multiple jewelers), so we ordered a size 10 from Northbands. The Northbands measured big roughly 1/4 size larger than standard industry sizing, so we had to return the 10 for a 9 1/2. I think it would be possible to eliminate the need to purchase Northbands ring sizers if it was explicitly stated what the standard difference is between industry standard sizing and Northbands sizing. That said, the exchange was handled seamlessly and I really appreciated the responsiveness of the Northbands customer service team.
Kaytie C.
Great company with amazing customer service!! Had to exchange my fiance's ring twice, and the return process was so easy. So glad we found a ring we love, with them! Would highly recommend!!
James B.
Ring looks great ordered one a little too big, exchange was fast and easy, happy with experience all the way around.
Elizabeth H.
Went above and beyond to help me and answer all questions. Absolutely beautiful ring :)
Thomas P.
Great shop to to do business with ! Very happy with the ring and the excellent customer service.
Jordan R.
Love my ring! Looks even better in person than in the photos!
Victoria R.
The first one I ordered for my fiancé was too small of a fit for him. The ring exchange process went so smoothly and I received the new sized ring fairly quick. This company is great and will definitely recommend to my friends and family!
Sonya G.
My experience was great from beginning to end. We needed help With exchanging and reordering our rings and they responded very quickly to help. I love their inventory and I will DEFINITELY shop their site again and again!!
Aimee M.
Bought this ring after my fiancé picked it out. Beautiful ring but was a little too snug. Communication was great, exchanged for a small fee and super quick delivery! I would recommend again and again!
Casey C.
My fiancee LOVES his ring! We did have a small issue with sizing. We ordered and used to the ring sizers, however, the first ring we ordered was .5 size too big.
Eric W.
Absolutely wonderful! We ordered an 11.5 after he was sized at Diamonds Direct - was way too big. Ordered an 10.5, still too big. Then a 10 and it was just right! The rings are absolutely stunning, especially the hammered textured look. My fiance loves the ring!!!! The return/ exchange process was quick, easy, and painless. We are so grateful! <3
B. H.
I love the ring. It’s unique and different from what I normally.
The first didn’t quite fit but for a $25 fee they were accommodating enough to send a replacement and let me exchange and it fit better and went smoothly.
Jen S.
Love the elk/whiskey barrel ring. Its is the perfect combination of him and me. He loves it so much he wants to wear it now as an engagement ring. He needs to wait for the wedding day
Ryan P.
Great company and wonderful communication.
Angela S.
Purchasing from them was a great experience and the end product is Amazing. I ordered my fiances wedding ring and when we tried it on it was too large (our fault because he had lost weight). The return process was super easy and they stayed in communication with the turn around time. They even went above and beyond and shipped to my in-laws because we cut it so close to the wedding date. I absolutely recommend Northbands and will definitely purchase from them again!
Melanie M.
I am very pleased with Northbands. We ordered the ring a month in advance from wedding day. My fiancé ring size 9.5. It was very large so I reordered 8.5. Which ended up fitting perfectly. I was a little nervous thinking I wouldn’t get it in time. They made sure I did. Thank you so much.
Emma L.
So beautiful! And thanks for making the resizing experience so smooth!
Alexandria M.
We absolutely love the ring we got for my fiancé. We accidentally ordered the wrong size, and the team at Northbands was so easy to work with. The process of exchanging the ring went very smoothly. My fiancé likes his ring so much, he decided to start wearing it before we even get married!
Chelsea M.
Thank you!
Heather W.
This ring is amazing and great quality! Shipping was so fast
Victoria N.
Had to return and re-buy this ring 4x (I'm terrible at measuring for rings apparently??) And they were MORE than accommodating, even refunded me money for the "restocking" fee when I returned the rings. Wonderful company to deal with and the ring is gorgeous, sturdy and we'll made. Can't say enough good things about Northbands.
Crawford C.
The exchange process was quick and easy. I love that they sent the new ring out immediately so that I would have it in time for our wedding.
Nina G.
The ordering process was so easy! I even ordered the wrong size and they made it easy to exchange the ring for the right size. My fiance loves it!
Chelsea M.
I wish I could pay a dollar to “super like“ this shop like you can people on tinder.
Easiest size exchange Ive ever done online, beautiful ring, the shape is super comfortable to wear and the guitar string inlay is perfect.
Not as brushed looking as in the photos, more sublte and absolutely stunning!
Julie M.
We had to return for a larger size a few months later (due to winter fingers vs. summer fingers) and Northbands was VERY easy to work with. With a very small restocking fee, they immediately got us the right size. Super easy! We love the ring and will be referring friends!
Rachael k.
I ordered a ring for my husband and when we recieved it we realized it was just a tad too big. We were able to get the correct size and it was the easiest process!
Lindsey M.
The ring is beautifully made my fiancé loves it
Ashley W.
Absolutely love! And came on time!
joy y.
Customer service was beyond exceptional, couldn’t of asked for a more beautiful ring.
Marie C.
Love the ring! Great quality and awesome customer service.
Ashley E.
Very nice ring. Great quality. Fast shipping!!
Tambrea L.
Quality product & quality customer service. I have nothing but positive to say about Northbands. We had to exchange one of the rings for a different size and the process was hands down the easiest I have ever experienced with returns/exchanges. Five star quality all the way around! Thank you!!!!
Andrew S.
Great purchase great product, very helpful people, ring was bigger than I measured but they exchanged it will zero issues.
Deana J.
Caleb was great! 1 month before our big day, the ring was too small. Reached out the them, they sent me a link and we had our new one in less than 10 days! Fabulous customer service.
Aya A.
Beautiful ring! My fiance loved it. He has received many compliments. You can truly tell the difference in quality and craftsmanship when you compare this ring to others! Great buy.
Dawn H.
Thrilled with my purchase and the wonderful customer service. The ring is just as beautiful as the photos show. Really amazing craftsmanship. My husband loves his 20th wedding anniversary gift. I ordered a half size too small. The exchange process was quick and really straight forward - so appreciate that.
We've shared our experience with friends and family. Totally recommend buying from this store. Awesome!
Carrie A.
Very fast shipping! I ordered the wrong size originally and they were very helpful and quick with the exchange process.
Amber M.
My fiancé loves his ring. He thought he wanted the 5mm ring, but it ended up being to skinny of a design for him, and the company was amazing at exchanging it for a different size at a small cost and even sending us a free ring sizer! The inner wood is made from redwood trees which he grew up near in California so it’s super special to him. We are very pleased. Thank you Northbands!
Katie K.
Caleb and team were so great to work with! Even though I thought I had the right size, I ordered it just a bit too small. They were responsive and with the return process it was so easy! We love the ring and silicone ring and it looks great!!
Tana C.
Such a beautiful ring and amazing quality. We ordered one too big and you went above and beyond to make it right, even though it was our error. I would absolutely recommend Buying from you. The prices are extremely reasonable and the product couldn’t be better. Thank you.
Elli W.
We purchased the jack daniels whisky barrel ring for my partners wedding ring and it was perfect! Caleb had amazing customer service and got back to my emails almost instantly. We ordered a size to big but our wedding was to close to send the ring back to change it so Caleb allowed us to extend our exchange period so we could swap the ring after the wedding. The exchange process was super easy. I recommend Advil rings was great!
Alexis W.
Super helpful when I needed to switch sizes! The new ring arrived in the mail before I even got the first ring sent back. Great service!
Dan S.
The first ring I ordered was a little big so I had to do an exchange. It was super easy and the new size fits great. Can’t wait to wear it on my wedding day!
Acacia H.
Received the ring exceptionally quick and its quality is great!
Jendra V.
This ring is amazing!! My husband loves wearing it. The craftsmanship in it is so beautiful. Thank you Caleb!
Josie S.
Very fast shipping including return/replacement for a smaller size without any hassle (my fault in wrong sizing). My fiancé really loves the silicon ring to wear before the wedding and out/about too!
Veronica C.
Ordered this as a 10 year anniversary gift for my husband. He loves the ring, we messed up on the sizing but the seller was beyond fabulous in making an exchange easy. Thank you!!
Miranda N.
My husband loves his ring. We had to exchange sizes and Caleb was very easy to work with and accommodating. Definitely recommend
Deb C.
I’ve been extremely pleased with the customer service of this company. The first ring I ordered was a little big. Exchanging it for a smaller size was so easy and quick. The ring is absolutely beautiful.
Sofia V.
Amazing ring, great company!
Jill R.
Caleb was awesome to work with; the ring came out perfect and when we had to exchange it for a smaller size the customer service was unparalleled! We got the replacement ring before we even shipped back the original! Would highly recommend! My husband’s wedding band is so beautiful and so unique!
Caryn M.
Very excellent customer service. I ordered a ring and when it came it was too small. Northbands was so easy to work with and they sent us a new size without question. The ring is very unique and well made. My finance can not wait to where it! Couldn’t have been happier. Thanks!
Lisa T.
Great experience! The whole process was smooth, the delivery was quick and the ring is beautiful.
Customer
Caleb is extraordinary. His compassionate customer service is evident in his workmanship.
The Ironwood tungsten men's ring is absolutely stunning. We both love it! Beveled edges sparkle beautifully in contrast to the wood. Exchanging for a smaller size was a breeze.
Would go to Caleb first for future orders.
Highest recommendation!
Sam T.
I found this ring online and fell in love with the unique and interesting design!
I ordered it right away, but when it came it was too small. No problem, they were willing to exchange it. So then I got a bigger size and it was WAY too big. I was confused. So I got out a measuring device and went back and forth via email. Jessica and Caleb were super nice, patient and understanding trying to finally get me the right size. It was so worth the wait. And now I have the perfect ring to get married in this summer. A little bit of good news in all this quarantined covid mess. Thank you so much Northbands!
Sheri E.
My first ring took 2 months too long to get to me which was really frustrating. But once I received the ring is was beautiful.. it was the wrong size unfortunately so I exchanged the ring and the second ring was to me within a week.
Overall satisfied with my purchase
Josh B.
The ring looks amazing. I've had strangers ask me where I got it and I happily told them it was from Northbands. The first ring was a bit large but the exchange for a different size was easy. Thank you!
Katie P.
Super easy to work with! Great product!
Katherine D.
As we asked for our exchange the right ring size was sent, which was my fault for ordering a size too small the first time but the wrong style of ring was sent. After reaching out by email I was emailed back in no time at all even on Mother’s Day weekend and was told that the issue would be taken care of right away and they would send the proper ring out immediately. Love how much they care about their customers and provide excellent customer service❤️
Ami F.
Quick shipping, amazing quality. I could not be happier!
Tyler L.
Great quality ring! Ordered the wrong size but exchanging it was a breeze. Awesome customer support, if I ever need another ring, it'll definitely be an Northbands.
Rachel J.
We are so happy with this ring! It seems very high quality and is very heavy. The ring looks just as pictured. Caleb and his team were the best to work with. We had an issue with shipping due to Covid but they helped us every step of the way until it arrived. Would definitely recommend!
Monserrat M.
Exchanging was so easy! Just pay the small fee and then they email you the returning label. I just dropped mine off int he mail drop off box and done!! They’re super good about communicating and understanding!:) Definitely recommend going through this company
Vivian M.
This company is awesome!! We had ordered the wrong size and they sent quickly responded by sending a prepaid return postage and sent us the correct size! My husband and I love the uniqueness of the ring. It is beautiful and he loves it. This was a replacement for the original ring that had gotten lost.
Highly recommend!!
Sandra P.
You were so easy to work with, to the return of the ring for a different size and getting a replacement. Thank you
Mark V.
I had to step down two sizes and even change styles until I found the right ring for me. And...I LOVE it! Caleb and Jessica were extremely helpful during this whole process. The ring is SOLID and very well made...it is beautiful! I am so pleased with their customer care and attention to detail. Thank you!
Brandy R.
Wonderful company. Easy exchange. We had my husband sized before ordering at a 3rd party local jewelry store. Ordered a 10, per the jewelry store lady. Upon arrival, the ring fit, but was a hair tight. (Thinking the jewelry lady mis-sized my husband.) No matter, because Northbands sent us the next size up and the exchange was super easy and fast. It is a gorgeous ring and my husband loves it! Will buy again.
Karen M.
I would suggest that all 1st buy there ring sizer we had to exchange it and that was pretty easy
Kira F.
We had such a wonderful experience and love the ring so much. Initially we ordered the wrong size. Exchanging the band was very easy and everyone was super helpful in ensuring we got the correct size.
We absolutely love the band-so happy with this purchase
Marc S.
This was such an easy exchange experience! They answered all my questions promptly, and the ring was shipped out so quick. Thank you so much!
Alissa E.
I purchased a wedding ring and needed to exchange it because it was a little too big. Caleb and team have been great throughout the process! I am looking forward to exchanging rings in our wedding day!
Michelle D.
When we first received our rings my husband said are you gonna hate me if I need a different size. I was thinking oh no hopefully it’s easy enough to do. Well thankfully it was soooo easy and quick and smooth to do an exchange. I couldn’t really ask for any more :)
Sara D.
I had ordered the wrong size, the exchange went very smoothly and the ring is beautiful.
Thanks
Will S.
Northband's customer service was extremely helpful in getting me the right ring! Thank you all - 1 week into wearing the ring and am very happy with it
Risa F.
We love this ring! My husband wears it proudly. It fits great, is durable and just looks really good
Henrik K.
Beautiful ring and awesome service.
William D.
Caleb and Jessica were super helpful! They worked with us to make sure that we got exactly what we were looking for. The craftsmanship is impeccable, and the comfort-fit of the ring is spot on. The wood is beautifully finished, and its grain makes each ring unique. Very happy with the ring and the experience!
Jennifer W.
Great customer service!! Ended up deciding I wanted a thicker band and was able to exchange the ring quick and easy.
Emily S.
Love the ring! It was a perfect blend of two others I had been looking at and I was so excited to find it. I had to resize it and the process was quick and easy. Both times I got the ring sooner than expected! Would definitely buy from them again in the future!
Jonathan W.
Wonderful, unique ring. A great upgrade to my original band.
Jennifer D.
Northbands is a fantastic company. The first ring wasn’t quite what my fiancé was thinking it was (his fault, not Northbands—the ring was exactly as described, and beautiful) and it was much too big. Northbands customer service was awesome. Very thorough and answered all of our questions. We ended up ordering ring sizer, which helped a ton because we were way off on sizing. We exchanged the ring and are so happy. The ring is gorgeous and fits perfectly. He loves it! I would highly recommend this company. High quality materials and craftsmanship and great customer service!
Melinda M.
We had a mix up on sizing but Northbands was great and actually sent us sizers for free to help us out! Ring is beautiful and well made, which is good because it has to last a very long time!!
Angela K.
Really enjoyed our experience and the ring! We originally bought a his and hers pair. Both were too big (we used a measuring tool from Brilliant Earth). My fiancé loves his! We exchanged for a smaller size and it’s perfect! The style was too bulky for my small hands so I returned it with no problems. We would definitely recommend this site and company!
Tracea C.
My husband wasn’t sure of his size so we had to go through a few exchanges!! Shipping was quick each time, however with the third try, there were some rough edges that Derek had to smooth out to make this one more comfortable to wear. This was not an issue with the first two. Note, there is variation in the design as each is unique. The second was his favorite, but alas, it was too loose.
Overall, he is very happy with his ring, and that’s what matters!
Aidan M.
We had to exchange sizes so many times but Jessica was extremely patient and understanding. Rings were mailed promptly to exchange. Partner loves his and says it (finally) fits perfectly. Thank you again!
Anna M.
the customer service is wonderful. very polite staff and a fantastic product. we love our set!!!
thank you Northbands!
Abdullah A.
The ring was so beautiful. Really my type. Also I liked how responsive they were about changing the ring size.
Ashley H.
Exchanging my fiancé's wedding band was really simple and easy. I am so happy with the ring we both love it! Simply perfect!
Jennifer A.
Gorgeous ring! My fiancé loves it!! We are having the tungsten engraved at a local jeweler for a special message inside the ring. Thank you for the great communication, Caleb and Jessica!!
Glenn M.
Caleb & Jessica at Northbands provide EXCELLENT service on their top notch products. I was a new customer and ordered a wedding band. The product was excellent, the craftsmanship was top notch, and they were speedy and accurate. I screwed up and ordered a ring too big for me, and the ring is not resizeable. Caleb and Jessica allowed me to exchange it for the correct size, and again it was speedy and accurate. Excellent shop, with wonderful people; I cannot recommend them enough.
Sara B.
These rings are stunning! We had to exchange for a different size, and they couldn’t have been nicer. Very fast friendly business.
Darryl E.
I had issues with sizing (my own fault for having smol finger) but Caleb and Jessica were more than happy to accommodate an exchange. The ring itself is fantastic - I can imagine they are all as beautifully crafted as mine - but the service was second-to-none! Throughout the ordering process I was kept informed, good international tracking and delivery times met my expectations. Cannot recommend highly enough. Great products, incredible service!
Rebekah H.
My husband loves his ring and that it feels so solid.
Sara G.
The seller makes beautiful rings and provides great customer service.
Erica C.
I ordered my fiancé’s ring and afternoon it came in (SUPER quick) we realized it was a bit too big. Returning and getting a new ring in the correct size was as simple as ordering the first time around, not to mention the ring is perfection!
Rachel S.
My fiance loves his ring! We had originally ordered a ring in his size but upon arrival it was a tad too large. The folks over at Northbandswere quick in response to my exchange inquiry. New ring came in quickly and we love it. Perfect fit!
Matthew H.
I had difficulties with sizing, but they were so helpful and understanding with the struggle of sizing over the internet. I highly recommend them to everyone I show my ring off too!
Rodica S.
You guys were amazing. You let me exchange my husband Ring for a bigger size with no problem. My husband loves his new ring. I got it for our 10 year anniversary. Thank you so much.
Matthew B.
Really simple policy for returns. Quick and easy!
Marlee P.
I ordered a wedding band for my fiancée and thought I ordered the correct size. After receiving the beautiful ring it was too small. I immediately ordered a replacement ring and was amazed at how fast the ring came. It is stunning!
Lauren M.
We purchased the Silver Tungsten and California Redwood ring and it is beautiful. It's important to know that these rings are *comfort* and as a result there is a discrepancy between Northbands ring sizing and standard industry ring sizing. My husband is a true size 10 (which has been confirmed by multiple jewelers), so we ordered a size 10 from Northbands. The Northbands measured big roughly 1/4 size larger than standard industry sizing, so we had to return the 10 for a 9 1/2. I think it would be possible to eliminate the need to purchase Northbands ring sizers if it was explicitly stated what the standard difference is between industry standard sizing and Northbands sizing. That said, the exchange was handled seamlessly and I really appreciated the responsiveness of the Northbands customer service team.
Kaytie C.
Great company with amazing customer service!! Had to exchange my fiance's ring twice, and the return process was so easy. So glad we found a ring we love, with them! Would highly recommend!!
James B.
Ring looks great ordered one a little too big, exchange was fast and easy, happy with experience all the way around.
Elizabeth H.
Went above and beyond to help me and answer all questions. Absolutely beautiful ring :)
Thomas P.
Great shop to to do business with ! Very happy with the ring and the excellent customer service.
Jordan R.
Love my ring! Looks even better in person than in the photos!
Victoria R.
The first one I ordered for my fiancé was too small of a fit for him. The ring exchange process went so smoothly and I received the new sized ring fairly quick. This company is great and will definitely recommend to my friends and family!
Sonya G.
My experience was great from beginning to end. We needed help With exchanging and reordering our rings and they responded very quickly to help. I love their inventory and I will DEFINITELY shop their site again and again!!
Aimee M.
Bought this ring after my fiancé picked it out. Beautiful ring but was a little too snug. Communication was great, exchanged for a small fee and super quick delivery! I would recommend again and again!
Casey C.
My fiancee LOVES his ring! We did have a small issue with sizing. We ordered and used to the ring sizers, however, the first ring we ordered was .5 size too big.
Eric W.
Absolutely wonderful! We ordered an 11.5 after he was sized at Diamonds Direct - was way too big. Ordered an 10.5, still too big. Then a 10 and it was just right! The rings are absolutely stunning, especially the hammered textured look. My fiance loves the ring!!!! The return/ exchange process was quick, easy, and painless. We are so grateful! <3
B. H.
I love the ring. It’s unique and different from what I normally.
The first didn’t quite fit but for a $25 fee they were accommodating enough to send a replacement and let me exchange and it fit better and went smoothly.
Jen S.
Love the elk/whiskey barrel ring. Its is the perfect combination of him and me. He loves it so much he wants to wear it now as an engagement ring. He needs to wait for the wedding day
Ryan P.
Great company and wonderful communication.
Angela S.
Purchasing from them was a great experience and the end product is Amazing. I ordered my fiances wedding ring and when we tried it on it was too large (our fault because he had lost weight). The return process was super easy and they stayed in communication with the turn around time. They even went above and beyond and shipped to my in-laws because we cut it so close to the wedding date. I absolutely recommend Northbands and will definitely purchase from them again!
Melanie M.
I am very pleased with Northbands. We ordered the ring a month in advance from wedding day. My fiancé ring size 9.5. It was very large so I reordered 8.5. Which ended up fitting perfectly. I was a little nervous thinking I wouldn’t get it in time. They made sure I did. Thank you so much.
Emma L.
So beautiful! And thanks for making the resizing experience so smooth!
Alexandria M.
We absolutely love the ring we got for my fiancé. We accidentally ordered the wrong size, and the team at Northbands was so easy to work with. The process of exchanging the ring went very smoothly. My fiancé likes his ring so much, he decided to start wearing it before we even get married!
Chelsea M.
Thank you!
Heather W.
This ring is amazing and great quality! Shipping was so fast
Victoria N.
Had to return and re-buy this ring 4x (I'm terrible at measuring for rings apparently??) And they were MORE than accommodating, even refunded me money for the "restocking" fee when I returned the rings. Wonderful company to deal with and the ring is gorgeous, sturdy and we'll made. Can't say enough good things about Northbands.
Crawford C.
The exchange process was quick and easy. I love that they sent the new ring out immediately so that I would have it in time for our wedding.
Nina G.
The ordering process was so easy! I even ordered the wrong size and they made it easy to exchange the ring for the right size. My fiance loves it!
Chelsea M.
I wish I could pay a dollar to “super like“ this shop like you can people on tinder.
Easiest size exchange Ive ever done online, beautiful ring, the shape is super comfortable to wear and the guitar string inlay is perfect.
Not as brushed looking as in the photos, more sublte and absolutely stunning!
Julie M.
We had to return for a larger size a few months later (due to winter fingers vs. summer fingers) and Northbands was VERY easy to work with. With a very small restocking fee, they immediately got us the right size. Super easy! We love the ring and will be referring friends!
Rachael k.
I ordered a ring for my husband and when we recieved it we realized it was just a tad too big. We were able to get the correct size and it was the easiest process!
Lindsey M.
The ring is beautifully made my fiancé loves it
Ashley W.
Absolutely love! And came on time!
joy y.
Customer service was beyond exceptional, couldn’t of asked for a more beautiful ring.
Marie C.
Love the ring! Great quality and awesome customer service.
Ashley E.
Very nice ring. Great quality. Fast shipping!!
Tambrea L.
Quality product & quality customer service. I have nothing but positive to say about Northbands. We had to exchange one of the rings for a different size and the process was hands down the easiest I have ever experienced with returns/exchanges. Five star quality all the way around! Thank you!!!!
Andrew S.
Great purchase great product, very helpful people, ring was bigger than I measured but they exchanged it will zero issues.
Deana J.
Caleb was great! 1 month before our big day, the ring was too small. Reached out the them, they sent me a link and we had our new one in less than 10 days! Fabulous customer service.
Aya A.
Beautiful ring! My fiance loved it. He has received many compliments. You can truly tell the difference in quality and craftsmanship when you compare this ring to others! Great buy.
Dawn H.
Thrilled with my purchase and the wonderful customer service. The ring is just as beautiful as the photos show. Really amazing craftsmanship. My husband loves his 20th wedding anniversary gift. I ordered a half size too small. The exchange process was quick and really straight forward - so appreciate that.
We've shared our experience with friends and family. Totally recommend buying from this store. Awesome!
Carrie A.
Very fast shipping! I ordered the wrong size originally and they were very helpful and quick with the exchange process.
Amber M.
My fiancé loves his ring. He thought he wanted the 5mm ring, but it ended up being to skinny of a design for him, and the company was amazing at exchanging it for a different size at a small cost and even sending us a free ring sizer! The inner wood is made from redwood trees which he grew up near in California so it’s super special to him. We are very pleased. Thank you Northbands!
Katie K.
Caleb and team were so great to work with! Even though I thought I had the right size, I ordered it just a bit too small. They were responsive and with the return process it was so easy! We love the ring and silicone ring and it looks great!!
Tana C.
Such a beautiful ring and amazing quality. We ordered one too big and you went above and beyond to make it right, even though it was our error. I would absolutely recommend Buying from you. The prices are extremely reasonable and the product couldn’t be better. Thank you.
Elli W.
We purchased the jack daniels whisky barrel ring for my partners wedding ring and it was perfect! Caleb had amazing customer service and got back to my emails almost instantly. We ordered a size to big but our wedding was to close to send the ring back to change it so Caleb allowed us to extend our exchange period so we could swap the ring after the wedding. The exchange process was super easy. I recommend Advil rings was great!
Alexis W.
Super helpful when I needed to switch sizes! The new ring arrived in the mail before I even got the first ring sent back. Great service!
Dan S.
The first ring I ordered was a little big so I had to do an exchange. It was super easy and the new size fits great. Can’t wait to wear it on my wedding day!
Acacia H.
Received the ring exceptionally quick and its quality is great!
Jendra V.
This ring is amazing!! My husband loves wearing it. The craftsmanship in it is so beautiful. Thank you Caleb!
Josie S.
Very fast shipping including return/replacement for a smaller size without any hassle (my fault in wrong sizing). My fiancé really loves the silicon ring to wear before the wedding and out/about too!
Veronica C.
Ordered this as a 10 year anniversary gift for my husband. He loves the ring, we messed up on the sizing but the seller was beyond fabulous in making an exchange easy. Thank you!!
Miranda N.
My husband loves his ring. We had to exchange sizes and Caleb was very easy to work with and accommodating. Definitely recommend
Deb C.
I’ve been extremely pleased with the customer service of this company. The first ring I ordered was a little big. Exchanging it for a smaller size was so easy and quick. The ring is absolutely beautiful.
Sofia V.
Amazing ring, great company!
Jill R.
Caleb was awesome to work with; the ring came out perfect and when we had to exchange it for a smaller size the customer service was unparalleled! We got the replacement ring before we even shipped back the original! Would highly recommend! My husband’s wedding band is so beautiful and so unique!
Caryn M.
Very excellent customer service. I ordered a ring and when it came it was too small. Northbands was so easy to work with and they sent us a new size without question. The ring is very unique and well made. My finance can not wait to where it! Couldn’t have been happier. Thanks!
Lisa T.
Great experience! The whole process was smooth, the delivery was quick and the ring is beautiful.
Customer
Caleb is extraordinary. His compassionate customer service is evident in his workmanship.
The Ironwood tungsten men's ring is absolutely stunning. We both love it! Beveled edges sparkle beautifully in contrast to the wood. Exchanging for a smaller size was a breeze.
Would go to Caleb first for future orders.
Highest recommendation!
Sam T.
I found this ring online and fell in love with the unique and interesting design!
I ordered it right away, but when it came it was too small. No problem, they were willing to exchange it. So then I got a bigger size and it was WAY too big. I was confused. So I got out a measuring device and went back and forth via email. Jessica and Caleb were super nice, patient and understanding trying to finally get me the right size. It was so worth the wait. And now I have the perfect ring to get married in this summer. A little bit of good news in all this quarantined covid mess. Thank you so much Northbands!
Sheri E.
My first ring took 2 months too long to get to me which was really frustrating. But once I received the ring is was beautiful.. it was the wrong size unfortunately so I exchanged the ring and the second ring was to me within a week.
Overall satisfied with my purchase
Josh B.
The ring looks amazing. I've had strangers ask me where I got it and I happily told them it was from Northbands. The first ring was a bit large but the exchange for a different size was easy. Thank you!
Katie P.
Super easy to work with! Great product!
Katherine D.
As we asked for our exchange the right ring size was sent, which was my fault for ordering a size too small the first time but the wrong style of ring was sent. After reaching out by email I was emailed back in no time at all even on Mother’s Day weekend and was told that the issue would be taken care of right away and they would send the proper ring out immediately. Love how much they care about their customers and provide excellent customer service❤️
Ami F.
Quick shipping, amazing quality. I could not be happier!
Tyler L.
Great quality ring! Ordered the wrong size but exchanging it was a breeze. Awesome customer support, if I ever need another ring, it'll definitely be an Northbands.
Rachel J.
We are so happy with this ring! It seems very high quality and is very heavy. The ring looks just as pictured. Caleb and his team were the best to work with. We had an issue with shipping due to Covid but they helped us every step of the way until it arrived. Would definitely recommend!