Ring Exchange

Thought we measured correctly at home, but got a size too big. We were able to exchange with ease and got a size that fits PERFECTLY. Any emails I sent were responded to so quickly!

AMAZING customer service. I had to exchange my fiancé's ring because I ordered the wrong size, the process was incredibly easy and the ring is absolutely incredible! I would definitely buy from this store again!

Absolutely amazing quality rings. Nicely packaged in a wood box with a burlap cushion. The presentation on the rings are stunning. Very happy with my purchase. One ring was slightly to big, so I did the $25USD exchange and it went really smooth. The customer service was extremely responsive. I had an answer back within less than an hour. On both of my questions. Had my replacement ring in about a week and go to keep both silicone rings. Amazing product and fantastic customer service. I will be purchasing another ring from Northbands In the future.

I actually purchased the Zeppelin ring for my twenty-five year old son. He enjoys spending, what little time he has, playing guitar in a band. I got it to remind him to make time for the things he enjoys. Needless to say, he loves the ring. Unfortunately, I bought it two sizes too big. No problem, within three days I had a new one, with a packing slip enclosed to return the other. The perfect surprise touch, it came with a guitar pick, as well as the silicone band!

Loved the ring but ordered the wrong size. The exchange was extremely quick and easy. Customer service was outstanding.

Great customer service and LOVE the ring!

My husband loves his new wedding ring

I ordered this for my fiancé as his wedding band and it’s gorgeous. He loves it and so do I. It was important to me to find a ring that was unique and suits his personality, and this ring did exactly that. The shipping was quick, the quality is top notch, and we really couldn’t be happier! (Plus, the first ring I ordered was too big, so we did the exchange package and it was so convenient and helpful. Overall a great experience!)

I ordered two different sizes of my wedding ring, and even though ultimately neither had an ideal fit, the ring itself was beautiful and customer service was fantastic. My original exchanges were fast and easy, and the company accepted my returns with no questions asked. Would definitely recommend this company and their products!

This ring is beautiful! How often do you see a satin finish on a ring?! I actually ordered a 1/2 size too big and they were happy to send me the correct size and very quickly so that it would get here in time for my wedding.

Very easy and fast exchange. Very satisfied. Will recommend.

An amazing fit! I'm only 24 and at first the ring seemed a little large but I realized that I will get larger from here on out. My wife loves it. It's light and extremely tough. The wood finishes on the inside portion makes wearing it super comfortable. Don't hesitate to buy this ring.

We had to exchange my fiancé’s ring twice to get the correct size, and the process was so easy, and they arrived extremely fast! Third times a charm, because we finally got his perfect size and he loves it! Thank you!

Very nice ring. The first I ordered was too small and going through Northbands to get an exchange was super easy and convenient.

Great quality ring. Had to exchange for a different size and the process was super easy!

Such a beautiful ring! My fiancé and I couldn’t be happier with it!

Friendly and fast customer service, and the ring is amazing!

The rings are amazing! One of the rings we ordered was too small (our fault for ordering the wrong size) but they had a bigger one coming out way immediately, no hassle!

Exchanging my ring was extremely easy and painless. Thank you so much to the Northbands team!

My fiancé and I had an awesome experience ordering from Northbands! Initially we sized up as recommended for the type of ring it was, however we realized his normal size was what we actually needed. We initiated the exchange process and they were extremely helpful, responsive, and quick! My fiancé LOVES his ring, and it is true to size, so the ring fits perfect now!

Everything I thought it would be!

I bought this ring as a surprise for my husband for our anniversary. The ring was so unique and had a real craftsmanship quality, unfortunately it was too big so we returned it. The new one arrived a couple days later and is perfect. We even sized it down from an 8mm to a 6 since my husband’s hands aren’t the largest. Anyways, we are very happy with this purchase and love the unique style Northbands offers.

Beat customer service, and the ring was gorgeous!! My fiancé is super happy with it!!

Ordered wrong size ..he shipped other one with exchange slip and exchange went great . Ring is very nice

Very good service, and quick as well! Kind people and extremely helpful. I’m glad I made the choice to purchase from them. (:

My husband wears a size 14 and it fits perfect. We both love it!

Amazing experience with this company. They handled my order very quickly arrived in 3 days. I used the ring sizer which paid for itself several times over with the 20% discount included in your ring sizer kit. I absolutely love my Thor ring. It looks even better in person. Definitely a ring that is timless and comfortable !

The ring was actually a little bigger than what we had measured. Very quick response to sending the size needed and the ring is beautiful!

Northlands was extremely helpful and efficient at replacing our ring. The original ring we picked was not quite what my fiancé was hoping for and they were extremely helpful in getting the best in ring in the right size to us very quickly! They provided shipping labels and had our refund to us immediately. We are very pleased!

The Mariner is an amazing piece. I’m an Engineer, love the outdoors, and love watersports…. There was simply no other choice! This was the ring for me, and it did not disappoint. The black tungsten oxide is a matte with a little bit of shine, and the inside is polished. The abalone shines in all different types of light. I used the size exchange once - very helpful for online purchases. It is a heavy, solid ring that stands out. Beautiful.

Very easy to deal with. Quick response, great service with amazing products. My husband loves his ring.

My husband loves his ring. The return policy was very fast and easy. I would definitely recommend.

The exchange process is very simple. Just contact the store, explain why you’d exchange your ring and then they’d send the item! As simple as that! Very good communication and fast shipping!

We love our rings, the quality and service is amazing.

The exchange process was very easy, and it helped so much to get the right sized ring. Customer service was super helpful along the way. Thank you so much!

absolutely adore this company my husband loves his ring!!

This was our first time buying rings. We weren't sure which size would fit most comfortably, so we ended up doing two exchanges before picking the right size. Exchanges were extremely easy, and the seller was very helpful through the whole process.

Beautiful, well made, one of a kind. Sturdy and good quality.

The Aloha ring is gorgeous, my fiancé loves it and is waiting very impatiently to be able to wear it! We were going to purchase a silicon ring for him to wear on a daily basis since he works as a technician, but you get a free silicon ring with your purchase which worked out perfectly! Definitely will come back to Northbands to expand his options for occasions!

Love these rings

They were very prompt in sending my exchange and it fits perfectly

Easy way to exchange for a wrong size! Great team and excellent ring!

Easy returns!

Great experience, simple to get a replacement if your ring doesn’t fit, product is very high quality and my black meteor ring looks excellent.

Northbands was so easy to work with. I love that they let us order a different size and send back the old ring after receiving the new size so that we could compare the two sizes. My fiance loves the black meteorite ring, I feel like we got a great deal with Northbands!

The exchange process was so quick and easy! The first ring I got my fiance seemed ok at first but it got loose when his hands were wet and he almost lost it! The new one 1/2 size down fits perfect!

The easiest exchange I’ve ever done! This company is so easy to work with and very quick processing orders. Highly recommend!

Such a great ring! When it came it was just a little loose but the service offered for exchanging sizes was easy and so fast. Recommending Northbands to everyone who will listen :).

Very impressed with the fast service! Needed to do an exchange and it was expecting to wait for the ring to be received back before I got the new one! I got the new one within days, put the return label on and sent it back just like that!! Much appreciated! Thank you

Two words... So Easy.

I would take a picture but he’s at work haha… but we love it. It fits him so much better since I actually put in the right size this time haha.. they responded to my questions about an size exchange really quickly. The new ring came within a few days and it’s amazing the customer service was. Love it

The process to exchange our ring was so simple! Couldn’t have asked for a better experience.

Bought this ring for my Fiancé only 3 months away from our wedding. The shipping was efficient and fast and the ring quality was amazing. My fiancé was having a hard time finding a ring that he liked and after finding the Northbands website, he found one he loved. We received the order within 3 days, unfortunately we ordered a size too small, but they sent us the correct size 2 days after our original package for the exchange with no hassle. All of this done within a weeks time frame! Definitely recommend!

I ordered a size too big originally but they exchanged it with no problems and h got the right size quickly. It is a beautiful well made ring. My fiancé loves it!

The ring was really nice, and we also appreciated the silicone ring that came with it! We were impressed by how fast the ring and the replacement shipped, and the exchange process was very easy. Great experience all around!

Everything was great! My husband loves his ring and the service was excellent!

The whole process was so easy, I ordered the ring sizer for 10 bucks, sized the rings I wanted, ordered them, and they were to my house in about 3-4 days! One ring was too big, so we ordered a different size for 25$ and it was maybe 3 more days and we had the new size ring! We love them, and the silicone bands is a great bonus

Ordered a wedding band for my fiance, turns out we ordered the incorrect size. Northbands was extremely easy to work with on getting the original ring exchanged for the correct size! Ship was very fast! I think I got my replacement ring maybe two days after I had ordered the new one! Both the original ring and the replacement ring are beautiful!

Beautiful ring, great customer service! suggest going at least half a size down when purchasing so you don't have to go back and forth too much like we did ! but the process of exchange is so easy.

Durable and outdoorsy! Just what we wanted! Once it is on, it’s on!!! Love the complimentary silicone band that comes along with it also!

We ordered the Aloha ring and we love it! Ring is just like pictured, great quality, excellent customer service. Not only did the shipment go out quickly, but when we needed to exchange sizes it was super convenient.

We absolutely love the ring and everyone we have shown loves it! It’s perfect for a whiskey lover like my fiancé!

It is such an amazing ring. It compliments mine so nicely. Even more beautiful in person. The shine, the specks, the gold; it is all to die for. It’s honestly one of the nicest rings I’ve seen made for men as there tends to not be a lot of styles. My husband is so happy with it too, loving the detail and sturdiness to it. We had to do a ring exchange and it was seriously the easiest process ever, they really make sure you are taken care of and seem to always respond in a timely manner. Great small business and we’ll definitely come back and recommend. :) if you’re thinking about getting one, DO IT!

It is very easy to exchange rings and the time window to do so was flexible. I exchanged multiple times and had very good experiences with customer service each time.

I got my ring and really love it! I didn’t have to settle on something when I found the design. I also thought my ring was a little tight and needed a bigger size. It was past the time to exchange but with a week left before my wedding they still exchanged it for me! Great service and rings

Very prompt response. New rings were received within a week from time of placing order.

We love our ring we purchased. It’s a mix of metals -very nice & great price. The first one was to big we sent it back and exchanged for a smaller size. It was super quick & easy.

I bought an engagement ring for my bf, but I didn’t know his size. I had to exchange it for a smaller size but the process was super easy and fast! It was crazy I ordered the ring the first time and got it in like 2 days and the same thing with the second ring. My bf loves it and the fact that it’s made from a WWII gun!

Ring exchange was fantastic. New size fits perfectly. Thanks

Love the black barrel ring. Gave to my husband for our 35th anniversary and has double meaning as he loves jack daniels too! Quality and overall look of the ring is exceptional. Customer service and overall experience wonderful! Highly recommend

The exchange process was easy & the staff was very helpful. My fiancé loves his wedding band!

We had to do a couple exchanges to get the size right but this has been the easiest and most convenient experience ever. My husband has webbed ring finger so finding that perfect smooth ring, the right width wasn’t easy. He loves how comfortable it is!

Amazing quality, affordable prices, fast shipping, and easy exchanges. We are so happy we ordered from North bands. We purchased The Sequoia. Ended up needing to exchange for the perfect fit, but it was so easy to do! Not to mention, the awesome wooden box, and the free silicone ring included with purchase. We will continue to recommend!

Ordered a ring for my husband and it was too big. The exchange process was seamless and he loves his new ring! Fits comfortably and looks great!

We love this company!!! The owners were more than willing to give advise and exchange our ring, (not once or twice, but three times) when the size was not what we needed. The ring sizer I ordered from Northbands was much better than the 2 jewelers we went to for sizing. My husband has long fingers with protruding knuckles which made sizing a challenge. We are extremely happy with the results, the speed at which the rings arrived after each exchange and the final product. Thank you so much for selling a quality product with excellent service! Billy & Tami Muldoon

I bought this ring for my husband as his wedding band! He loves that it is unique with meteorite and appreciates the durability of tungsten. We both truly love it and we look forward to the lifetime of happiness that I’m sure this ring will see! Also when we got the ring it ended up being a half size too small and the company was simple and easy to work with for an exchange! Cannot recommend Northbands enough!!!

I ordered the wrong size ring, but it was fast and easy to receive the correct one in exchange. The ring is beautiful!

Northbands were awesome and sent us a couple rings when the size or mm wasn’t exactly what we wanted. Would definitely recommend their services!!

Great customer service

So happy with the ring, and the exchange was incredibly easy! I will be recommending this site to everyone who asks. Had a really great experience

Quick shipping also ordered the wrong size and got the new on r they sent with in 3 days. Awesome company and will order from them again!!

The customer service from Jessica was outstanding. We needed to exchange the size and it went so smoothly and arrived quickly! Great product. Great service.

Love it! It’s perfect!

My fiancé and I are so happy with our purchase of the Norseman ring. The quality of the ring is exceptional, and the customer service has been excellent. I would---and will---highly recommend Northbands to anyone looking for unique wedding bands!

The exchange was a seamless process- very smooth and timely turnaround!

Love the ring . We ordered wrong size and they were so accommodating for the exchange. Love love it.

The ring is absolutely gorgeous, and my fiancé loves it! He actually hasn't taken it off since we got it... So much for it being a wedding band! Had to exchange it twice because we just couldn't get the sizing right. Caleb and Jess were super easy to work with and the exchange process could not be easier. Also, since he's now tried on 3 of the Ragnar rings, I can attest to the uniqueness of each! None of them were the same (in terms of the wood pattern), truly all of their rings are one of a kind.

Very quick on trade ins and great quality! Thank you for making our day extra special!

My fiancé loves the ring. He shows it off to everyone. We ordered the wrong size and the exchange process was quick and easy.

Thank you for helping us get the correct sizes!

This company is amazing!!!! I ordered the wrong size. They not only sent me another one the day I emailed and said I needed to rerun it they sent a return label for the one that was too big! I also got personal help choosing the perfect band for my soon to be husband. Fist class company, first class employees!! ❤️

Accidently ordered the wrong ring and our wedding was a week away. They quickly and effectively exchanged the ring and refunded to make it the proper amount. Their response to my email was quick and helpful. The ring is sturdy and beautiful

My fiancé loves it! He is so excited to wear it. It is comfortable and unique. The seller worked with us to exchange for a different size. This is a great product from a great vendor.

i bought the black meteorite for my fiancé’s wedding band. i got the size wrong and exchanging was so so easy! the quality of the ring is so nice and the band feels so smooth. definitely recommend this band and the customer support from northbands

Customer service was AMAZING! I ordered last minute before our wedding and had some sizing issues. They were so responsive and helped make sure we had everything we needed for the ceremony.

Ring turned out awesome. I had a few sizing issues but the exchanges were super easy and the customer service was quick and knowledgeable. I have a ring that fits now and it’s surprisingly comfortable.

I needed to return and re-size my ring and the customer service team was quick to assist. Most of the Northband rings are larger (6mm or 8mm) and I was looking for something a bit smaller (4mm or 5mm). The Redwood coincidentally was one of my favorite looks on the site and was one of the few that came in a 5mm, so I'm happy!

Northbands was great! My fiancé loves his ring and the quality was excellent! It ended up being half a size too big but customer service was amazing and the exchange process was quick and easy.

Thank you, thank you, thank you, for making this process easy, quick, and thoughtful. I was so upset that I had ordered the wrong size, and so worried about the return process of an item ordered online. It took a long time to make a decision on the ring, and I was cutting it pretty close to a big day. You make it so simple and so quick. We had the correctly sized ring at the perfect time, and I felt that the company trusted us enough to provide a replacement quickly, even before I could return the original. All I can say is thank you! It is rare that a company puts as much trust in its clients as the clients are putting in it. You have made a lifetime customer.

My personal experience was nothing but flawless from the start. They were quick to answer any questions/concerns I had, nothing but awesome customer service, really great company to get a beautiful, top of the line quality ring at a more than affordable price. I will be ordering any and all future rings through them and would recommend this company to anyone.